Frequent Callers Health & Science Research UK video presentation
The Trust’s Frequent Caller Team have been invited to the Health and Science Research UK Conference this year. Below is the pre-recorded session related to High Intensity Users. We hope this will give you an insight into work being done nationally relating to service users that use services, including 999, frequently:
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- The challenges
- What solutions are working
- How COVID-19 has impact on the vulnerability of this patient group
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Click here to go to the HSR UK Website for more info