Creating Psychological Safety – Virtual Workshop
Available for all roles and all grades. May be most beneficial to those in a leadership role or aspiring leaders.
NorthEastWestDistance LearningAll GradesNorthEastWestDistance Learning
A one day virtual workshop.
Studies are increasingly highlighting the important role that psychological safety plays at work. “In a team with high
psychological safety, teammates feel safe to take risks around their team members. They feel confident that no one
on the team will embarrass or punish anyone else for admitting a mistake, asking a question, or offering a new idea.”
This workshop is intended to be run as a programme of self-exploration, designed for individuals to highlight
possible challenges before they become issues, and share ideas and opportunities for improvement with their
colleagues.
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Microsoft 365 Training
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An overview of the available Microsoft 365 training we have on offer.
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Microsoft 365: PowerPoint
Open to all staff.
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This PowerPoint training is an up to 90-minute interactive workshop delivered remotely via Microsoft Teams. This engagement gives users a basic understanding of the tools and how to locate and utilise them within PowerPoint. Each session will include a Q & A.
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Microsoft 365: Excel Intermediate Workshop
All SWASFT staff.
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This remote workshop is aimed at those who are looking to improve their Excel skills. It covers conditional formatting rules, sorting advanced data, advanced formulas and functions as well as additional tips and tricks. Attendees will leave feeling confident in using conditional formatting rules and using advanced functions in Excel, as well as using more advanced features such as pivot tables and data validation.
The provider have suggested the foundation Excel workshop should be a prerequisite for this intermediate session.
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Finding the Light in Dementia 2025
Designed predominantly for front-line staff (registrants & non-registrants), but non-clinical staff are also welcome to sign up.
NorthEastWestDistance LearningAll GradesRegistered CliniciansNorthEastWestDistance Learning
Created by a dementia nurse specialist with over 30 years experience, Finding the Light in Dementia is designed to provide a deep understanding of dementia. Covering an overview of the how our brains work, as well as practical tips and approaches when it comes to what to consider, how to connect and how best to communicate with a person living with dementia.
This course is available as both an online study day and e-learning platform.
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Finding the Light in Dementia: Virtual Training Platform
Designed predominantly for front-line staff (registrants & non-registrants), but non-clinical staff are also welcome to sign up.
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A flexible virtual training package, for those who prefer to learn at their own pace. Available as part of a package along with live study days, or by itself if you aren't able to attend any of the live sessions.
Content has been created by a dementia nurse specialist with over 30 yrs experience, Finding the Light in Dementia is designed to provide a deep understanding of dementia. This resource provides an overview of the how our brains work, as well as practical tips and approaches when it comes to what to consider, how to connect and how best to communicate with a person living with dementia. This training has been delivered to other ambulance services with positive feedback.
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Finding the Light in Dementia: Live on-line study day
Designed predominantly for front-line staff (registrants & non-registrants), but non-clinical staff are also very welcome to sign up.
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One day live virtual workshop / study day. Available as part of a package along with a self-paced virtual training package or by itself if you'd prefer just to attend a live session.
Created by a dementia nurse specialist with over 30 years experience, Finding the Light in Dementia is designed to provide a deep understanding of dementia. Covering an overview of the how our brains work, as well as practical tips and approaches when it comes to what to consider, how to connect and how best to communicate with a person living with dementia.
This course is available as both an online study day and e-learning platform.
Info & Booking
Courageous Conversations – 1 day virtual workshop
Available to all staff of all grades (registered & non registered) in both patient-facing roles. Patient-facing includes scenarios where the patient is contacted over the phone.
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1 day virtual workshop designed to enhance skills & confidence & to provide a framework to deliver courageous conversations.
Sometimes we feel over worked and under appreciated. Other times, we might like to give feedback but hold back for fear of reprisal. Occasionally, we may feel undermined by a colleague or boss. The common thread in these scenarios is the need to have a potentially difficult conversation.
These conversations take strategy, skill and above all courage. This workshop is designed to help build these skills & confidence.
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ZOLL Resuscitation Review Study Days 2024/25
Available to all staff and students
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Managing a patient experiencing an out of hospital cardiac arrest (OHCA) requires quick thinking and the ability to use the latest technology to deliver a high-quality resuscitation attempt.
This 1-day workshop focuses on the importance of high-quality CPR and utilising advanced monitoring features on Trust ZOLL X-Series defibrillators.
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Emergency Ambulance Associate Programme – Self Booking 2025/26
NorthEastWest
The EAA uplift programme is only suitable for those staff that have been moved into the EAA Preceptee position by HR, who have been informed they are eligible for this.
We will be trialling self-booking of the EAA uplift programme for certain groups of staff. If you are in one of these staff groups, information will have been sent to you direct to let you know you can self-book.
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Creating Positive Relationships – Programme for Leaders
Suitable for leaders who are band 7 and above
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Work-related relationships can be challenging, and it's common to underestimate the difficulties that can often be encountered when trying to navigate through the work environment and the complex nature of human interaction.
This programme encourages personal accountability and fosters the skills necessary for building healthier, more respectful, and inclusive workplace relationships. By reflecting on past behaviours and embracing a commitment to growth, participants can transform their conduct and contribute to a more positive and productive work environment. This programme is International Institute of Risk Safety Management (IIRSM) accredited.
Face-to-face & virtual options available.
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Protected: Microsoft 365: Video Resources
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Microsoft 365: Forms
Open to all staff.
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Most of us by now have completed a Microsoft Form; but are you a bit baffled by how to create one yourself? Want to capture a lot of data quickly but don't have time to do this manually or want to help yourself or your team to work more efficiently?
This Forms Foundation training is a 90-minute interactive virtual workshop delivered remotely via Microsoft Teams. This engagement gives users a basic understanding of the tools and how to locate and utilise them within Forms. Each session will allocate time for Q & A.
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Protected: Microsoft 365: General Training
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Microsoft 365: Excel Foundation Workshop
All SWASFT staff.
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Do you feel you need to build some basic skills and foundation knowledge around Excel? You may be a member of staff who uses Excel rarely, but when you do, you find it a bit overwhelming to do simple tasks. Or perhaps you use it fairly regularly within your role, but have never had any formal training & would like to get back to basics so that you can feel you are using it in the most effective way...
If you think this is you, sign up for this remote 90 minute workshop to build skills and confidence!
The trainer advises attending a foundation level workshop as a prerequisite to the intermediate level.
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UoG – Practice Education: Supervising & Assessing Paramedic Learners in Practice (Level 7) 2024/25 **Now Closed for Applications**
Registered staff - All depts [ECAs not eligible]
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March & July 2025 starts.
30 credit, Level 7 distance learning module with optional drop-in sessions, created in partnership with the University of Gloucestershire.
Ideal for staff who need to complete an approved Practice Educator course but are also keen to challenge themselves academically at Masters Level (Level 7).
Created with registered healthcare professionals (primarily Paramedics) in mind & the language may at times refer to ambulance placements or paramedics specifically.
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Employee Research Opportunity – Coming Soon!
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Working for the ambulance service can be stressful and we know from a systematic review of the evidence that employees want more time at work to look after themselves and their colleagues.
To build on this evidence we invite all SWASFT employees (from all roles) to express interest in joining a focus group (or one to one interview if preferred) where you can share your opinion and thoughts about why some colleagues are happy to ask for help from organisational support services and why some are not. This information will be used to help minimise any barriers and to enhance any facilitators to ambulance staff accessing support when needed.
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Sexual Assault Referral Centres (SARC)
Suitable for all staff and students. May be most applicable for staff who have contact with patients.
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This pre-recorded session offers information and guidance if someone discloses to a professional that they have been raped or sexually assaulted. Delivered by Duncan from The Bridge, which is a Sexual Assault Referral Centre.
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Education day – Self Booking-2025/26
NorthEastWestAll GradesRegistered Clinicians
This year we will be trialling self-booking of Education Days for certain groups of staff.
If you are in one of these staff groups, information will have been sent to you direct to let you know you can self-book.
Certain groups may be booked on by their team administrator to coordinate locally - they will inform you if your group is using this method.
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Volunteer to be a patient for an OSCE with UoC – Bridgewater – multiple dates
Student or SWASFT staff
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OSCE stands for Objective Structured Clinical Examination. SWAST Students on the BSc paramedic degree apprenticeship programme with the University of Cumbria (UoC) need to complete a level 5 system assessment OSCE and a level 6 patient assessment OSCE.
Volunteering to play the role of a patient is a fantastic opportunity to see an OSCE without being assessed and meet the team! You do not need any prior knowledge or acting experience.
This is a great opportunity for all, but particularly for those who are aspiring to be on the programme and current students. You will also receive a UoC CPD certificate for your participation.
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eLifesaver
All staff welcome to sign up, but this training is predominantly aimed at staff who don't necessarily have any clinical training.
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Predominantly aimed at staff who don't necessarily have any clinical training, eLifesaver is your opportunity to learn what an emergency looks like and how you should respond to it. By learning essential lifesaving skills, you have the power to help increase the number of people who could survive an out-of-hospital cardiac arrest in the South West.
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ParaPass & ParaFolio App
Available to registered clinicians (+AP's and AT's & students).
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The ParaPass App is a vast, user friendly, digital platform that includes tools and information to support paramedic learning and development, developed by the same people who produced JRCALCPlus.
N.B. Everyone who needs access to PGD's via ParaPass Lite will continue to have access via the usual processes. However, you will need to sign up below to gain full access to the ParaPass App.
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Palliative & End-of-life Care Training Programme 2025
All staff & students - most beneficial to patient focused roles
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Open to all All staff & students. A three-step course aiming to deliver practical, focused, frontline palliative care skills and knowledge to all ambulance clinicians across the whole Southwest. The first step will be a focused handbook on palliative care, sent out before the course start date.
The second step is a virtual, interactive teaching day on July 12th. (*This is now a recorded session for those that couldn't attend*). During this day we will build on the concepts in the handbook. .
The final step will be to attend a 1-hour Q&A session. This will allow you to ask any specific questions to a palliative care specialist.
Info & Booking
