Conflict exists in every organisation and to a certain extent indicates a healthy exchange of ideas and creativity. However, counter-productive conflict can result in dissatisfaction, reduced productivity, poor service to patients, absenteeism and increased staff turnover, increased work-related stress or, worse case scenario, litigation based on claims of bullying or a hostile work environment.
This practical workshop explores simple strategies to raise awareness of how you can manage conflict at its early stages to ensure it remains ‘healthy conflict’, and minimise the emotional outfall.
By the end of the half day workshop, delegates will be able to:
- Describe how conflict can arise in the workplace
- Identify personal triggers and frustrations within the workplace
- Encourage respect through responding to and dealing effectively with difficult situations.
Suitable for all all staff (clinical & non clinical) at all grades.
| Timings | Half day (see exact timings in “Dates” section” |
| Mode of delivery: | Virtual via MS Teams |
| Date | Time | Location |
| Tues 7th May 2024 | 09:00 – 12:30 | Virtual – MS Teams |
| Mon 1st July 2024 | 13:00 – 16:15 | Virtual – MS Teams |
| Fri 13th September 2024 | 13:00 – 16:15 | Virtual – MS Teams |
Please use the form below to apply. These places will be allocated on a first come first basis.
The protected characteristics monitoring form is separate to the main application form below; completion is optional & anonymous. We ask for information on your ‘protected characteristics’ in order to help us monitor our performance on equality.
If you have already completed this form since April 2024 & nothing has changed, there is no need to complete again.