Insights discovery is a type of learning that uses the mind to form reasoning and judgements, especially to solve problems. unlike learning by trial-and-error method, insightful learning is about problem-solving based on mental understanding of self and others. it supports the concept that all communication can be effective and useful. This course has been designed with he pressures of the NHS in mind, it uses theory from a well-established preference model and recognises how communication can often be difficult in intense situations. You’ll learn why sometimes you don’t get on with others and what you can do about it. The course looks to support a shift in mindset about people. As well as this, it expands into leadership capabilities including emotional intelligence, delegation and planning.
Duration: One day
Eligibility: Patient facing staff only (all grades, including registered and non registered).
Workshop outcomes
By the end of the workshop, delegates will have:
- A better understanding of communication types and preferences
- An increase in peer connections and improved collaboration
- A reduction in conflict and misunderstanding due to deeper understanding of different communication styles.
Workshop content
- Self-awareness check, who are you? Preference understanding, why we think differently
- What supports connections, networking and communication, listening and planning
- Why conflict occurs, understanding deeper issues, unconscious bias and the ‘why’ behind behaviour.
Date:
Thurs 24th April 2025
Time:
09:00 – 16:15
Location:
Live Virtual Delivery
Complete the form below to book.
The protected characteristics monitoring form is separate to the booking button above; completion is optional & anonymous. We ask for information on your ‘protected characteristics’ in order to help us monitor our performance on equality.
If you have already completed this form since April 2024 & nothing has changed, there is no need to complete again.