To contact anyone on this page – please use the internal email system or use the contact us page

EDUCATION LEADERSHIP

Paula Windsor

Assistant Director of People Development & Education Transformation

I live in Gloucestershire with my husband and 2 children, Oscar aged 9 and Amelia aged 6, a dog, a cat, chickens and sheep. I have been working within the ambulance service for 19 years, and every day I feel proud to work for SWASFT.

In 2000 I joined the then Avon Ambulance Service being one of the first 8 graduates in the country to have obtained a BMedSci Hons in Paramedic Studies. I can’t say my journey was easy back then but my experiences moulded me into the person, Paramedic and role I am now in. I went on to train as a Critical Care Paramedic working on the first HEMS unit to be based in Bristol in 2008. I then became a Clinical Team Leader supporting a mentor team to host the first official graduate intake from the University of West of England. After that, I turned my attention to becoming a more senior manager to be able to have a wider sphere of influence in supporting staff and promoting patient safety; working for 3 years as an Operations Manager. In 2015 I then applied for the role of Learning and Development Manager for Gloucestershire, Wiltshire and BNSSG.

Within my current role I support 20 Learning and Development officers who train and clinically review over 1300 staff. More recently my portfolio has increased to now be the South Western Ambulance Service lead for Partner University relations, Student and Mentor support, with an additional team of 4 placement coordinators. I have recently (past 5 years!) been working towards an MSc and have one final module to complete. My passion from the start was to be a Paramedic providing the best care to our patients, I am now in a very privileged position in supporting staff and students to deliver the same.

portrait photo

Rhys Griffiths

Head of Education & Professional Development

Coming Soon!

EDUCATION MANAGERS

ambulances in a row

Stacey Robinson

Apprenticeship Manager

Portfolio

Develop, implement and maintain the apprenticeship provision across the Trust, ensuring SWASFT is continually recognised as an attractive employer.

ambulances in a row

Lydia Miller

Clinical Education Manager - North

Portfolio

Strategic and operational management of educational delivery, compliance and onboarding plans for EOC, Driving and Operations within designated 4 counties.

BNSSG, BSW, Gloucestershire, Somerset

ambulances in a row

Steve Knowles

Clinical Education Manager - South

Portfolio

Strategic and operational management of educational delivery, compliance and on-boarding plans for EOC, Driving and Operations within designated 3 counties.

Dorset, Devon, Cornwall & IoS

Portrait picture of Alex Jamieson

Alex Jamieson

Practice Education Manager

Portfolio

Responsible for the strategic and operational delivery of placement provision for students from partner universities, ensuring SWAST is continually recognised as an attractive employer.

ambulances in a row

Emma Whitcombe

Professional Development & Regulations Manager

Portfolio

Strategic and operational delivery of professional development initiatives across the Trust. 

Oversight of accredited programmes

Scope and development of new professional development pathways

Lucy Sampson

Digital Education and Insights Manager

Responsible for robust governance for Statutory and Mandatory training

Ensure all education meets national standards, accreditation requirements and NHS priorities

Lead on quality assurance, regulatory compliance and continuous improvement to education

LEARNING & DEVELOPMENT TEAM LEADERS

ambulances in a row

Ryan Ottoway

L&D Team Leader
(Roche)

ambulances in a row

Ian Dick

L&D Team Leader
(St.Leonards)

ambulances in a row

Rowena Griffiths

L&D Team Leader
(North Education Centre)

ambulances in a row

Craig Thorne

L&D Team Leader
Gloucestershire

CPD TEAM

Hannah Rogers-Smith

CPD Team Leader

I have had varied experiences in my working life; I am a physiotherapist by background where I have worked in central London & North Somerset in both acute and community settings. Prior to training as a physio I worked in events management. I love the variety of the world of CPD within SWASFT and enjoy the contact with staff who benefit from the opportunities we offer. Always open to suggestions and feedback, so please do feel free to get in touch!

Lara Covill

CPD Project Officer

I joined SWAST in January 2024 and love the inspiring nature of working in the Learning and Development team. While my background was originally in publishing, I worked in safeguarding and Project Support roles for the NHS before joining the Trust.

My role covers a variety of CPD projects, as well as oversight of applications, marketing and promotion of CPD opportunities and data management.

Lizzie Ryan

Education Lead - Practice Education
& Clinical Supervision Lead

I have worked for the Trust for 15 years. I joined the Trust as Head of Education for West Country and moved to the role of Training Manager when the Trust merged with Dorset Ambulance Service. I then became the Education Business Manager, supporting the move to high education, and carried out this role for 10 years.

I now work as a Learning and Development Officer and support the Trust delivering the University Modules in Mentorship and Clinical Supervision, and an OfQual qualification in the Award in Education and Training. I live in Plymouth but travel across the Trust to support the Trusts staff in their developmental aspirations in HE.

ambulances in a row

Louise Gainard

Education Lead
Practice Education & Clinical Supervision

Coming soon

APPRENTICESHIP TEAM

ambulances in a row

Connie Toy

Senior Training Administrator - Apprenticeships

ambulances in a row

Kerry Springle

Senior Training Administrator - Apprenticeships

ambulances in a row

Pamela Turner

Project support officer - Apprenticeships

ambulances in a row

Rich Harris

Project Manager - Apprenticeships

TEL TEAM

ambulances in a row

Sarah Dalby

L&D
Technologist

ambulances in a row

Harrison Willmott

L&D
Technologist

PRACTICE EDUCATION (PLACEMENT) TEAM

LEARNING & DEVELOPMENT ADMIN TEAM

ambulances in a row

Kim Graves

L&D Business manager

Kim provides leadership and coordination for the L&D administration team as well countless other functions.

Kym Edwards

Senior Education Administrator

ambulances in a row

Zoe Lewis

Education Administrator - North

ambulances in a row

Jo Gray

Education Administrator - South

ambulances in a row

Juliet Waddell

Professional Development, Regulations & Compliance Administrator

EDUCATION LEADS

Gloucestershire
Wiltshire
BNSSG

Andy Newman – Induction Lead 

Andy West

Bethan Jones

Catherine Richards

Charlotte Davies

Craig Thorne

David Purdy – EL Wiltshire

Fern Evans – EL Glos

Helen Everett – LP L&D Wilts. and Glos.

James Nunan – EL, Glos

James Woollard – EL Glos

Jonathan White – LP L&D Liaison

Keziah Pietersen

Laura Hartnell

Lucie Taylor

Lydia Miller

Maisie Williams

Megan Maynard

Nathan Jones- EL, BNSSG

Nick Brown – EL and NQP Lead, Glos

Peter Hallett – EP, BNSSG

Rebecca Simmonds

Richard Carter – NQP Lead North counties 

Rowena Griffiths – B,G,& W Team Leader

Simon Ip – EP, Wiltshire

Simon Morgan – EL Glos

Somerset
&
Dorset

Amanda Setter – EP

Brett Chard

Iain Odhams

Ian Dick (LDO Team Leader A&E Ops workstream)

James Watson – EL

Jonathon Clapham – EL

Katie Williams

Russell Timms

Samantha Webb – EP

Scott Goodlad – EL

Steve Stratton

Ursula Percy – EL

North & East Devon
South & West Devon
Cornwall & Isles of Scilly

Cassie Days

Chris Ward

Gavin Fitzpatrick (LDO Team Leader – A&E Ops workstream)

Gerry King (SP LDO)

Glyn Harding (Bank LDO)

Jeremy Goodchild

Jonathan Brownwett (Bank)

Lee Thirlby

Liz Brown

Marc Moyle (Seconded UoC)

Melanie Maskell

Nathan Wilson

Neil Hunt

Paul Down (SP LDO)

Paul Ferns

Freya Underhill

Jamie Brooks

Rachel Connett (On Adoption Leave)

Richard Walker

Robert Pascoe

Ross Higgins

Sian Phoenix (Bank)

Steve Knowles

Emergency Operations Centre
(EOC)

Education Lead

Andrew Inniss

Senior EOC Trainers

Vicki Leeson

Paul Eyland

EOC Trainers

Suzanne Fitzgerald

Jamie Foster

Fern Wiffen

Michelle Morgan

Rebekah Harris

Lauren Pharo

Anton Meacher

Eleanor Houlton