Support Services Apprenticeship

You may be aware that the Trust is now part of the Apprenticeship Levy Scheme, which was introduced back in April 2017. The Trust is now able to access significant amounts of funding via the Apprenticeship Levy in order to offer apprenticeship study opportunities to our Support Services staff who are interested in learning and gaining a qualification which could help you develop within your role.

Since the launch of access to the Government Apprenticeship Levy funding we have seen a host of Trust staff commencing on apprenticeship courses. We now have many members of staff studying towards new qualifications. There are a wide range of courses, and for more information just open the courses tab and follow the links.

It is fantastic to see so many members of staff taking up this available funding and the upskilling within Support Services will bring benefits across the Trust with improvements in working practice and individual capability.

We want to be able to offer this opportunity to as many staff as possible. However, if we are inundated with interest, there will have to be a selection process of applications. Please do provide as much detail as possible within your form that will give you the best chance of being afforded this opportunity.

We believe that this is a fantastic opportunity for individuals to benefit from personally and also for the Trust to see the apprenticeship scheme being utilised for staff effectively and ultimately with a positive outcome for everyone.

The courses available to you allow you to still work within your current role, on your same pay rate, but learning and working towards gaining a qualification at the same time, with some dedicated time away from the office in order for you to concentrate solely on studying.

There is a centralised framework agreement with registered apprenticeship training providers who work in effective partnership with organisations such as SWAST in providing access to a range of high quality training. Apprenticeships are a distance learning route to be completed within a dedicated timeframe, so you very much need to put in the work to get the best results for you by the time of your end point assessment.

There are a wide range of courses available, for all levels of staff.

By choosing to study in your specialised area, you will be building on and widening your theoretical knowledge to help you develop within your current role, and even open up potential opportunities for progression in the future. With all of the apprenticeship programmes, you will come out with a formal qualification, which for some progression roles is an essential requirement.

Click on the links below that provides detail about all of the courses available to you in your departmental role with the Trust.


Course link

Human Resources
Level 5 HR Consultant
Level 3 HR Support
Level 3 Assistant Accountant
Level 4 Professional Accounting / Taxation Technician
Level 6 Digital and technology solutions professional degree 
Comms and IT
Level 4 Software Developer 
Level 4 Network Engineer 
Level 4 Data Analyst 
Level 4 Cyber Security technologist 
Level 4 Cyber intrusion analyst 
Level 2 IT application specialist
Level 3 IT application specialist
Level 2 IT Software, Web, Telecoms Professionals
Level 3 IT Software, Web, Telecoms Professionals
Level 4 IT Software, Web, Telecoms Professionals
Level 4 IS Business Analyst 
Level 4 Associate Project Manager
Project Management
Level 7 Professional Accountant
Level 3 Team Leader
Leadership and Management
Level 5 Operations / Departmental Manager 
Level 6 Chartered Manager Degree Apprenticeship 
Level 2 Customer Service Practitioner 
Customer Service
Level 3 Customer Service Specialist 
Level 3 Customer Service Framework 
Level 4 Public Sector Commercial Professional
Level 3 Business Administrator 
Business and Administration
Level 2 Business Administration Framework 
Level 3 Business Administration Framework 
Level 4 Business Administration Framework 

If you are interested, we will require an expression of interest (EOI) about which course you would be looking to commence on. Attached is a form for you to complete and return. Links to the courses available are also attached. It is important to note that for any apprenticeship programme that you feel could be suitable for you, it needs to meet the centralised framework agreement mentioned above. The courses linked in this spreadsheet meet this requirement.

As part of your EOI, you will need the full support and approval of your manager in order to be considered for this opportunity due to the commitment for study time away from the office as part of apprenticeship programmes.

Please submit your expression of interest by completing the form below.