*This module is open to staff from across SWAST, however please be mindful that delivery of this module may be face-to-face, so some travel may be required. Travel costs are not supported as part of this module funding. Please contact the university directly if you have any queries about this.*

Prior to applying or expressing an interest in a module place please ensure you have checked that you meet the entry requirements.

This Level 6 or Masters level module syllabus covers a range of issues dealing with Remote Clinical Decision Making in Practice, Professional Issues, Safe Working Practices.

This module has been updated and re-worked significantly since it’s original conception, and is more relevant than ever as practices change during a pandemic, and remote working are becoming the norm.

On successful completion of this level 3 (UZYSWN-20-3) or Masters level (UZYSWW-20-M) module, you will be able to:

  • Demonstrate an in depth understanding of triage tools used within remote clinical triage
  • Critically evaluate evidence-based best practice models and system-based approaches within remote clinical decision-making
  • Demonstrate competence in clinical reasoning skills for common presentations found within remote clinical triage whilst managing the associated clinical risk
  • Explore and critically appraise the legal and ethical principles that relate to remote clinical triage in relation to a common clinical presentation
  • Critically evaluate the roles and responsibilities of the remote clinical advisor
  • Demonstrate an in-depth understanding of the communication skills needed for remote clinical triage
  • Critically evaluate clinical decisions made in conjunction with clinical decision-making software, evidence-based best practice models and system-based approaches.

Assessment: Please click here for more details.

The level 3 or Masters level module syllabus covers:

Remote Clinical Decision Making in Practice:
  • Existing triage tools used in Remote Tele-Health
  • Advantages and limitations of Computer Lead Clinical Decision Making Software (CDMS)
  • Applying Clinical Reasoning, Evidence Based Practice and Tacit Knowledge in Remote Clinical Decision Making
  • Managing common Remote Tele-health presentations (acute pain, falls, mental health crisis call, frequent caller, complex social needs)
  • System based approaches to Remote Clinical Decision Making
  • Supporting the best patient outcomes through appropriate dispositions
  • Managing and mitigating clinical risk
Professional Issues:
  • Remote Tele-health and its importance nationally with the provision of healthcare and managing NHS capacity issues
  • The role and responsibilities of the Remote Clinical Advisor within provision of urgent and emergency care services
  • Practicing within a framework of professional ownership, accountability and responsibility
  • Develop Clinical leadership and communication skills
  • Evidence Based Medicine within clinical decision making
  • The importance of research and clinical audit within Remote Clinical Decision Making to promote individual and service improvement
  • Continuing Professional Development
  • Staying well, developing and maintaining psychosocial resilience
  • Developing therapeutic relationships with patients, family, guardians and friends
  • Crew consultations and referring patients
  • Communicating across inter-professional boundaries
  • Managing challenging callers
  • Supporting concordant clinical decisions
  • Working with professional colleagues so support appropriate patient outcomes.
Safe Working Practice:
  • Legal and ethical responsibilities within Remote Clinical Decisions Making
  • Managing feedback and the complaints process
  • Managing frequent callers
  • Managing and evaluating clinical risk
  • Safeguarding
Learning and Teaching

The programme will be entirely delivered using a blended learning methodology; incorporating technology enhanced learning material, online web content, video presentations, lectures and seminars.

Scheduled learning includes lectures; case based learning including small group work and seminar discussion.

Independent learning includes essential reading, assignment preparation and completion and presentation preparation and completion.

Study time

This level 3 or Masters level module will be delivered via approximately 48 hours of contact time; this will be over a block of approximately 11 weeks. Contact time includes face-to-face sessions as well as synchronous and asynchronous online learning.


The assessment strategy for this level 3 or Masters level module is in the form of a 30 minute Structured Oral and Practical Exam (SOPE). The assessment will allow you to demonstrate that you have the underpinning knowledge necessary for remote clinical practice.

Module code

UZYSWN-20-3 or UZYSWW-20-M (Masters Level)

Entry requirements

You must be a relevant registered health and social care professional

You will need to be available for all dates within a run. All sessions are on-line between 0900 to 1600

Cohort 1:









Cohort 2:









Cohort 3:









**Dates, format & timings correct at time of publishing (June 2023). Cohort capacity is managed by UWE, so it is not possible to guarantee run until successfully enrolled. Most up to date information on dates can either be found here or will be available the UWE Dashboard (if you are a successfully enrolled applicant).**

Please fill in the funding application form below and click submit.

Deadline for applications: 10th July 2023 at 9am

You will be contacted up to 2 weeks after this to let you know if you have been successful as the CPD scoring process

Click Here for more info

The protected characteristics monitoring form is separate to the main application form below; completion is optional & anonymous. We ask for information on your ‘protected characteristics’ in order to help us monitor our performance on equality.

If you have already completed this form since April 2024 & nothing has changed, there is no need to complete again.

For further information about this module please click here. If you have any queries regarding the module, please contact UWE Admissions Office by email HAS.CPD@uwe.ac.uk or call 0117 328 1158.

For any other queries, please Contact Us.

Book Now

The deadline for applications has now passed. Please do not apply for funding via the UWE website, as your funding application will be rejected. Occasionally spaces open up closer to the date, if this happens we will offer these places on a first come first come basis via SWAST CPD and CPD mailing lists. Or contact us to enquire.