*Please note this course is only open to EOC staff at the moment,  it is likely they will open to all soon so please check back and sign up to the mailing list and social media feeds at the bottom of the page to stay informed.*
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In the management of teams on a day-to-day basis, managers and supervisors need to have usable and practical techniques readily available to deal with situations that arise.  Our highly interactive course provides a toolkit of skills that can help you in getting the most out of your staff, turning groups into high performance teams. You will be engaged from the outset through a variety of activities and exercises to stimulate and increase enthusiasm for learning and personal responsibility.

By the end of the masterclass, you will:

·       Develop a positive and effective system of communication

·       Value diversity within your team

·       Understand and have practiced techniques for managing difficult situations

·       Understand the four stages of team development

·       Have developed an effective process for the organising, measuring and giving of feedback to a team on their performance

·       Understand the importance of motivating your team



Date & Time

24th January 2023 – 1 day (actual times TBC)

Pleas use the form below to apply. Further details will be sent via Ioda Ltd to complete the registration process.

Once capacity has been reached the booking form will no longer be available.

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